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FAQ
192 articles
Basics
Where can I find the most current user guide and support documentation for KanBo?
How does KanBo stand against other project management tools? What are the differences?
Which are the companies using KanBo?
Is your interface and help available in other languages?
What browsers and their versions are supported on KanBo?
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16
articles
Various questions
What if your company gets bought by some large corporation and you stop evolving KanBo?
Is KanBo a better option do display SP tasks in more visible style?
How are we able to retain a record of the documents, comments etc. which stored in KanBo even if we no longer have a subscribtion?
Are the changes one user makes in the board (in real time) applied to the other user’s screen?
As a manager, can I see the status of all the projects I’m interested in on one screen?
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9
articles
Boards
Is it possible to copy an old board to create a new one?
Is it possible to search cards on a board for specific text inside their card?
Can a user receive email alerts / summaries of activities from their boards?
What numbers of the board names serve for?
Is it possible for an user who is not assigned to anything be able to view the boards?
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18
articles
Lists and cards
Can a task from a Card be assigned to more than one user?
Are the “done” lists automatically mark cards that are inside of it as “done”?
Can a user add a card (task) directly from an email?
Can we add additional fields to cards ?
How to relate in card to the other cards?
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13
articles
Users
How can I delete users responsible for a Card?
How do I remove a user?
Is there a way for all managers to view all boards?
How can I make users synchronised from AD profiles recognized in KanBo Boards?
Is there a way to see all users, even the disabled ones?
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15
articles
Mobile Applications
Is KanBo releasing Mobile applications?
How can I use KanBo on mobile devices?
Can KanBo be accessed with devices that are not Windows?
What KanBo URL should I enter into browser on my mobile device?
Installation
How can I verify if KanBo can support Apps for SharePoint?
How to install install KanBo on our Office 365 test environment?
Can Kanbo be installed both in our internal Share Point 2013 environment and external-facing SP 2013 environment?
What are Azure services that your cloud offering uses to deploy KanBo?
How to install Kanbo?
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21
articles
Features
Can I add any KanBo web parts to Site Collection where my KanBo is added?
Where might I find instruction on how to add the Outlook app to KanBo?
Can you tell me briefly about the Notification Center?
How to configure email notifications on my KanBo?
How do I view the timeline feature?
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9
articles
Updates
What would the process be to update our license from OnPrem to Enterprise?
Where can I find the release notes?
How can I update my KanBo?
How to update my KanBo on premise version?
Do I need to rebuild security groups after update?
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9
articles
KanBo API
Is there any other way to authenticate than using a certificate present and API?
What part does your solution is composed of? Are this webparts? Any particular kind of website?
Do you have an API for extending the product?
What kind of APIs is there in and out from KanBo? Is it possible to use KanBo's database from other systems?
Does KanBo installed on my premises support API?
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6
articles
Integrations
Is it possible to publish our KanBo deployment through TMG?
Is KanBo able to export our information to Excel file or SP Lists?
Is it possible to sync boards/cards to most popular calendars?
Can I fire workflows off events in KanBo? Are there any integrations with workflow platforms?
How can I sync KanBo with SP Gannt charts ?
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13
articles
Security, certificates and hostings
What is your security architecture?
Where are your servers?
What is the level of security we get? Is the data encrypted? Is SSL used for all requests?
Was your solution certified in any way regarding security?
How secure and dedicated is this demo environment and the content that we will start to add?
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10
articles
Payments and licensing
How does the licensing model work?
Can you give me a quote for the Enterprise version for a number of users?
We can see in KanBo website different Payment scenarios of KanBo. Could you describe me what are they?
What is the pricing for KanBo's on-premise software version?
Do you provide read only access for free?
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12
articles
Trial Version
How to install KanBo on Premise Trial version?
How can I get enterprise KanBo trial?
How can I use the sandbox trial?
How can I test KanBo for free? Is there any trial?
Is it possible to have a demo of KanBo and have a trial/POC for evaluation purposes?
Support and Contact
Can you give me a contact to a person who is responsible for press or marketing?
What's your support email adress?
What kind of support is avaiable?
Common errors
Error when adding board based on a template.
Our users go to the Kanbo site, they still receive a certificate error.
I have run into a problem with setting the “TargetTenantSite”.
How to solve problems with SSL Certificate?
One of our users is getting an error, where he is unable to create new boards within KanBo.
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29
articles
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