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What kind of support is avaiable?

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for Manager for User for Admin

Many kinds of support are available - preferably 24/7 support(charges if any for 24/7 support) - If not 24/7, what are the other options available and the cost involved - Languages supported (preferably English)

We have a huge support forum here: with over 400 articles (how-to, technical and feature requests). You can always open a ticket by sending an email to or call us. Our regular support operates between 9AM and 6PM (GMT-2  Berlin Time Zone) on working days. Everything is supported in the following languages: English (Main), German and Polish.

To some customers we provide SLA Agreements with guaranteed reaction levels – even if KanBo is being run on their premises. To guarantee the SLA Levels we need to be granted a secure remote access to customers KanBo environment. The SLA Service is an extra billable service that is negotiated individually with every customer that requires such a service. The costs depend on SLA Levels.

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